Q. How can I accept payment from my customers?
A. You can accept most major credit cards directly from your website, as long as you have a merchant account and processing gateway. You can also process orders offline and enter the data in the backend.
Q. Are my transactions secure?
A. Yes. Credit card data is encrypted with SSL to protect you and your customers' sensitive information.
Q. What sort of content should my website include?
A. To simplify the process of setting up your site, Donor Gifts Online comes preloaded with useful pages, including Dinner Campaign Manager, Campaign Manager, Calendar, Contact, Product listing, Testimonials, Gallery and FAQ. You can also add your own customized content pages. Common pages include About, History, Services and News.
Q. Why should I choose Donor Gifts Online?
A. There are many reasons to choose DGO for your school or non-profit. It’s significantly more powerful and user-friendly than typical content management solutions, yet way more cost-effective than having a programmer or web designer build you a custom site from scratch. Plus it comes with exclusive fundraising features, including the dinner campaign module, virtual journal and much more.
Q. What kind of customer service do you offer?
A. We are always available to answer any question from novice customers to our most advanced technical users. In addition to email support, you can join our weekly training seminars or contact our reps by phone. Most importantly, our support services are completely FREE!
Q. Is this site good for businesses?
A. Donor Gifts Online is flexible enough to be used for any number of purposes. However, the developers of this program have also created a website solution designed just for businesses. For more information, check it out at www.WebsiteWithBrains.com.
Q. How do I get started?
A. Contact us to set up your account. Then, just log in with your username and password to begin using your new website. We have guides, training seminars and live support to help you.
Q. How much does Donor Gifts Online cost?
A. This product was built to meet the needs of non-profits in the new economy and is therefore offered at a low cost to set up and maintain. For more information on pricing, please contact us at 718-412-3500
Q. Who designs my site and uploads content?
A. Donor Gifts Online is set up to help you avoid racking your brains to find a programmer or web developer to uploads content and update your site. You have complete control to change the design, colors, graphics and text on your site, quickly and easily. You don’t need any technical knowledge or web design experience.
